Legal notice
Legal Notice — PawZenOnline.com
Site Identification
This website, PawZenOnline.com, is operated by an individual acting as a self-employed entrepreneur (“freelancer”), in accordance with Portuguese law.
Owner / Publisher Information
Field Details
Full Name Jonathan Carvalho Araico
Legal Status Individual / Self-Employed (Empresário em Nome Individual)
Tax Identification Number (NIF)
Registered Address Rua do Sobreiro 200, 3º Dt Trás, 4460-428 Senhora da Hora, Portugal
Contact Email support@pawzenonline.com
Hosting Provider
This website’s e-commerce platform is hosted and operated using Shopify.
Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, ON K2P 2L8, Canada
For technical infrastructure details, please refer to Shopify’s own legal and privacy documentation at shopify.com/legal.
Activity
This site operates as an online e-commerce store, offering products for sale to consumers.
Right of Withdrawal (Direito de Livre Resolução)
In accordance with Portuguese consumer protection law (Decreto-Lei n.º 24/2014) and EU Directive 2011/83/EU, consumers purchasing from this website as private individuals have the right to withdraw from their purchase within 14 calendar days from the date of receipt of the goods, without needing to provide a reason.
To exercise this right, please contact: support@pawzenonline.com
Alternative Dispute Resolution (ADR)
In case of a dispute, consumers may resort to an Alternative Dispute Resolution (ADR) entity. A list of accredited entities in Portugal is available on the Direção-Geral do Consumidor website: consumidor.gov.pt.
Consumers within the EU may also use the European Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.
Contact
For any questions regarding this legal notice or the operation of this website, please contact: support@pawzenonline.com